989db Privacy Policy – Our Commitment to Protecting Your Information

Welcome to 989db's Privacy Policy. This policy explains what information we collect when you use the 989db platform, how we use it, and how we keep it secure.

By creating an account or using 989db, you agree to this Privacy Policy. We want you to make informed decisions — nothing is hidden here.

This privacy policy applies to 989db's website, mobile application, and all associated services. Third-party websites and services are governed by their own respective privacy policies.

989db only collects data that is necessary for the smooth operation of the platform, maintaining security, and meeting legal obligations. We do not collect excessive or unnecessary information.

989db uses the data it collects only for specific, legitimate purposes. There is a clear reason behind every use of your information.

989db may use your data to deliver a personalized experience — such as surfacing games you're likely to enjoy. This personalization is always done with your best interests in mind.

989db does not sell your data. However, in limited circumstances, we may need to share certain information with specific partners. Those cases are clearly outlined below.

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, or your bank.
• Game Provider: Only the data needed for the game session is shared with providers such as Evolution and Pragmatic. No personal identity information is passed on.
• KYC/AML Services: Approved third-party services may be used as part of the identity verification process.
• Law Enforcement: We are required to disclose information when ordered by a court or requested by a lawful authority.
• Business Succession:In the event of a change in ownership of 989db, your data may be transferred to the new owner, though the same privacy policy will continue to apply.

989db uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

989db uses three types of cookies:

• Essential Cookies: Login session maintenance and security tokens are essential for the platform to function and cannot be disabled.
• Functional Cookies: Your language preference and theme settings are remembered. Disabling these cookies means you will need to reconfigure them each time you visit.
• Analytics Cookies: Helps identify which pages are most visited and where issues occur. Can be disabled through browser settings.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent certain 989db services from functioning properly.

989db does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Once the specified retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

As a 989db member, you have important rights over your own data. We actively uphold each of these rights.

• Right to Access: To find out what information 989db holds about you, contact our support team. We'll provide a full report within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction. Provide the relevant documents and we'll update your details promptly.
• Right to Erasure: If you close your account, all data will be deleted except for what we are legally required to retain.
• Right to Restrict Processing: Let us know if you'd like to restrict how your data is used for specific purposes.
• Right to Portability: Request an export of your data in a machine-readable format (JSON/CSV) at any time.
• Right to Object: You can opt out of marketing messages at any time.

989db does not knowingly collect or store information from anyone under the age of 18. 989db is an adults-only platform and use by anyone under 18 is strictly prohibited.

If we are notified that a minor has accidentally created an account, we will immediately close that account and delete all associated data.

989db follows industry-leading security practices to protect your information. Our security framework operates on multiple layers.

• Technical Safeguards: 256-bit SSL/TLS encryption, firewall protection, DDoS mitigation, and regular penetration testing.
• Access Control: Staff are granted data access on a need-to-know basis only. All access is logged.
• Regular Audits: Regular security audits are conducted by independent security experts.
• Data Minimization: We collect only what's necessary and delete it securely once its purpose has been served.
• Incident Response: In the event of a security incident, affected members will be notified within 72 hours.

Keep in mind — technical safeguards alone aren't enough. Use a strong password, avoid logging in on public Wi-Fi, and keep two-factor authentication enabled.

989db may update this Privacy Policy from time to time. Changes may be made in response to new legal requirements, technical updates, or service expansions.

If we make significant changes, we'll notify you via your registered email or through a notification on the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent change. To view a previous version, please contact our support team.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We respond in Bengali and aim to resolve issues promptly.

• Email: support@989db.bet
• Support: Chat with us directly via the platform's live chat
• Response Time: Usually within 24–48 hours

Once a complaint is submitted, we'll provide a reference number and keep you updated at every step. Our goal is to resolve every concern honestly and without delay.